The Unified Group will be hosting a Service Coordinator Forum in Chicago. The session is geared toward emerging the service coordinator or anyone who deals with both internal and external customers. The Unified Group is bringing back previous Service Management Forum speaker, Steve Thomas, to focus on creating teams, people skills, and building a higher level of communication. The session will also provide plenty of opportunities to tackle attendee challenges and share best practices. Unified Group members can register for the session at http://theunifiedgroup.com/members/event/992326. If you’re not a member, but still interested in attending, you can contact Allison Rodgers at firstname.lastname@example.org to inquire about a limited number of guest invitations. To learn more about The Unified Group, please visit www.theunifiedgroup.com.