If you want your employees to step up and deliver the best service to your customers, it’s time to make sure that you and your employees are on the same team — that everyone is aligned and “pulling in the same direction.”
Service World Expo officials announced that Frank Besednjak, instigator, business coach, entrepreneur, and motivational speaker, will speak at the conference on “12 Rules on Successfully Leading and Motivating Today’s Unique Younger Workforce.”
Make sure your company is a place employees can take pride in when talking with their family, friends, or strangers. With the lack of qualified workers in the HVAC field, having your employees speak so highly of your business can only help.
Are you happy with the culture at your company? In March, I laid out two of the qualities that make up a great work culture. This month, I’ll cover the last three qualities: training, recognition, and communication.
I often ask business owners and managers if they are happy with their current team. The most popular answer is, “Sure…” That word is said without confidence or conviction, which indicates that I need to dig a little deeper. So, I use my standard follow-up: “Rank your team from best to worst — don’t overthink, just off the top of your head.”
Have you forgotten how to have fun? Have laughter, happy faces, and a positive atmosphere become extinct in your workplace? Here are a few tips on how to bring back a little fun to your office while still getting the work done.
How can you keep your people happy and motivated through the dog days of summer? Some of the best owners in the industry have successfully navigated dozens of busy seasons and offer the following tips.
Have you ever been “in the zone”? It’s that state of mind where you’re firing on all cylinders. Ideas and answers are coming to you rapidly — and they’re good ones. Professional athletes have games like this, in which they break records and carry their teams to the top. It would be nice to be able to create this state of mind every day.
As Alexander Pope said in his famous An Essay on Man, “Hope springs eternal in the human breast.” I think of that saying every year at the beginning of baseball season. Everybody has hope for their team on Opening Day. In business, however, an owner or manager doesn’t have the motivation of the playoffs and World Series.
Amidst all the challenges that tugged at your productivity, you overcame and achieved. You deserve a pat on the back, so, here it is. Feels good, doesn’t it? But what about the guys and gals with their boots on the ground. Are they gaining the recognition they deserve?