Nexstar Rolls Out New Service Provider Tools

ATLANTA - Nexstar recently held its 24th Super Meeting in Atlanta. The event opened with a presentation from Brian Beaulieu, the executive director of the Institute for Trend Research. Beaulieu gave his economic predictions extending out to 2007. He advised Nexstar members the next economic peak would not occur until the first-quarter of 2007 and predicted the next three quarters would be an economic "tight squeeze" for the service industry.

The general session audience heard how a task force of Nexstar members had spent nearly a year perfecting an invoice template and system of integration with the organization's technician training. Members were shown the invoice system and told how it captured pertinent information on current and future sales. They learned how it integrates with Nexstar's new service system training for technicians and the organization's new service agreement program, the Service Partner Plan.

Publication date: 11/01/2004

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