A big challenge facing HVACR contractors is how to keep daily service management and office tasks seamless and efficient. At times, managing work orders, communicating efficiently with technicians and subcontractors, and keeping customers informed about their account status can be overwhelming.
Responding to these needs, Data-Basics Inc., Garfield Heights, Ohio, has introduced the Data-Basics SAM Pro® Enterprise software suite, which offers contractors a service management, mobile workforce, and office accounting system. According to the company, the system enables contractors to proactively manage daily operations, eliminate manual processes, automatically schedule and execute critical reporting and notification agendas, and communicate securely via the Web with technicians, customers, subcontractors, and other suppliers. Essentially, contractors are able to account for and respond to all service-related activities in real time, the company said.