Contractors are no different. Their livelihoods are determined largely by their reputations in the community. A loyal customer base that recommends them to friends and family usually translates directly into a contractor’s success.
A strong reputation is what led Dennis Gant, president of Ramsey-Bennett, Cleveland, into the world of geothermal. He wasn’t involved with geothermal systems before, but several others knew the good work he did and encouraged him to bid on a project several counties away from his home office. He won the bid, did a great job, and is now looking forward to more geothermal jobs.