At www.achrnews.com, The NEWS’ Extra Edition page is home to hundreds of online-exclusive service and maintenance, technical, and business management articles. Here are some of the best.
The day had been very cold and damp when a customer called the dispatcher and said the coil on her heat pump was frozen solid. The fan was making a noise, which called her attention to the frozen coil. Bob told the dispatcher, “Call her back and tell her to switch the thermostat setting over to emergency heat.” Bob had other calls to make before he would be able to get to the frozen heat pump.