At www.achrnews.com, The NEWS’ Extra Edition page is home to hundreds of online-exclusive service and maintenance, technical, and business-management articles. Here are some of the best.
The dispatcher has called Bob and asked him to catch a service call on his way home, late in the afternoon. The homeowner is complaining of an overly hot house and says her air conditioning unit is running all the time. This is the first really hot day in a region known for heat. Bob asked the homeowner what she knows about the way the system is performing. She told Bob that the unit has run all day and doesn’t seem to be getting anywhere.