For decades, the residential-environmental air conditioning community has delivered a less-than-stellar performance on installation quality.
The HVAC industry suffers the stigma, not from intentional wrongdoing, but rather adoption of rules of thumb that have little basis in fact. Prove to the industry they are on the wrong path and they will adopt right thinking. When marketed correctly, the home-performance, house-as-a-system model is being accepted across the country with great success.