Oct. 11, 2012: FieldConnect Releases New Enhanced Version of FieldDispatch Graphical Dashboard
IRVINE, Calif. — FieldConnect Inc. has announced the release of the latest version of FieldDispatch™, a web-based, real-time, drag-and-drop dashboard designed to streamline call center operations, field service dispatching, and longer-term planning.
FieldDispatch features Predictive Availability™, a means of boosting field service billable hours by prompting the technician to predict his finish time once he’s been on the job for a while. This gives FieldDispatch, and the dispatcher, the best idea of when to have additional work ready for each technician.