Service Skeds: Cloud-Based Service Management
June 4, 2012
Available on the cloud, Service Skeds is a forward-thinking service management technology, the company said. The smartphone and cloud technology connects Android and iPhone devices seamlessly for all functions of service management. Skeds interfaces with QuickBooks and Simply Accounting, allowing for point-of-sale transactions and eliminating double entry, human errors, and open invoices. All customer history, work orders, invoicing, and voice-to-text and image technology is in real time and allows for efficient workflow. Designed from the outside in, the company used industry experts, industry focus groups, and a broad range of user groups to develop the system. The system is designed to enhance technician experience, strengthen customer satisfaction, and boost client retention, the company said.