Aug. 2, 2011: MCAA Releases Quality Assurance Manual
ROCKVILLE, Md. — The Mechanical Contractors Association of America (MCAA) has released its Quality Assurance Manual. Developed specifically for mechanical contractors, MCAA said the user-friendly, comprehensive guide includes the various processes that should be covered and recommends a system for documenting them. For companies that have a formal quality assurance program in place, the association said its Quality Assurance Manual provides an easy way to evaluate that program.
“MCAA began receiving requests from contractors last year for a quality assurance manual. Many of them were being asked by owners for copies of their formal programs, had processes in place but hadn’t formalized them. This book provides an easy way to accomplish that,” said Ann Mattheis, MCAA’s director of career development.