Articles by John R. Hall

HVAC Contractors Use High Tech to Stay in Touch

By John R. Hall
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Two HVAC contractors are using modern technology — iPads, GPS, and remote monitoring — to stay one step ahead of their competition and one step closer to their employees.


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Playing It Safe With Ammonia

By John R. Hall
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Safety is paramount when working with ammonia refrigerants. Why? If something does go wrong in such a situation, it can have grave consequences. Ammonia is a health risk because of its corrosiveness to skin, eyes, and lungs. In fact, exposure to 300 ppm creates an imminent danger to life and health.


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Is Insurance Work Worth the Effort?

By John R. Hall
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HVAC contractors looking to add revenue streams to their business can certainly consider insurance repair work. Due to natural disasters like flooding, tornadoes, and snowstorms, there are a lot of business opportunities that fall under this category — if contractors are willing to deal with insurance companies.


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Explaining Variable Speed to Customers

By John R. Hall
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When consumers are buying a new or replacement furnace from an HVAC contractor, it shouldn’t be surprising that many get that “deer in the headlights” expression on their faces when a tech or salesperson is trying to explain the concept of variable speed. Is there help?


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Tips for Basic Motor Maintenance

By John R. Hall
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Today’s high-efficiency furnaces rely on high-tech components to run efficiently. Although maintenance tips are few and simple, it never hurts to keep these tips fresh in the minds of service technicians.


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Three Common Ammonia Refrigerant Mistakes and How to Avoid Them

By John R. Hall
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Refrigeration contractors know that there are several upsides to ammonia refrigerants. The most common is its compatibility with the environment. Ammonia does not contribute to global warming because it does not deplete the ozone layer. It has thermodynamic qualities that require less electricity in its usage.


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Contractors Encouraged to Lose the Fear

By John R. Hall
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In Indianapolis at the recent 30th annual reunion of the Dwyer Group, which operates several franchises in the service industries, Aire Serv Heating & Air Conditioning franchisees heard ideas of how to overcome the fear of change and steer their businesses into new directions.


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Ultimate Intelligence: A House That Thinks

By John R. Hall
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The HVAC trade has a wide array of intelligent products at its fingertips, including thermostats that talk, furnaces that call contractors when there is a problem, and mobile phone applications specifically designed for service techs in the field. Now there is one more intelligent product that can be added to the mix.


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NEWS’ Panel Discusses Reduced Tax Credit Selling

By John R. Hall
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When the U.S. government offered up to $1,500 in tax credits for higher efficiency appliances, HVAC contractors got their foot in the doors of consumers who might not normally have considered buying high-end. Since the tax credits were reduced in 2011, the same selling opportunities have dried up too — or have they?


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Contractors Stay Connected - Intelligently

By John R. Hall
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In a recent LinkedIn survey, 144 people responded to one simple question: What category does your favorite intelligent product fall under?


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