HVAC Breaking News

Nov. 2, 2006: Mobile Field Service Software Integrated With QuickBooks

WEST CHESTER, Pa. - myServiceForce.com, a mobile field service software company, now offers users the ability to link field activity directly into QuickBooks® 6.0, the predominant accounting program for small business. According to the company, this product enhancement enables field service companies to automate invoicing, customer data exchange, and work order integration, speeding payment and improving customer service with accurate, immediate bills.

"QuickBooks is the backbone of our bookkeeping, but new versions often come with a learning curve, adoption issues, and potential errors," said John Edmisten of Edmisten Heating & Cooling. "With myServiceForce.com's integration, we know that all information captured on each job is uploaded to our accounting system, eliminating unnecessary paperwork and support staff time."

myServiceForce.com is a hosted solution that transforms mobile devices into fully functioning computers, requiring minimal investment and training, noted the company. Running on the Windows Mobile 5.0 platform, the technology gives small businesses sophisticated routing and invoicing solutions previously only available to large companies, reducing overhead for HVAC, plumbing, and other contracting companies with one or dozens of field service technicians.

QuickBooks 6.0 integration helps ensure accurate customer information and history, parts descriptions, and pricing before and after each visit, on mobile devices and back-office systems. Users cut administrative time for both field technicians and office staff by 20 percent or more, according to myServiceForce.com.

The company's next step with QuickBooks integration, due in the first quarter of 2007, is adding on-the-spot credit card processing to capture immediate payment.

"Small businesses can now compete with the big guys on the most important factor: price," said Gary Rawding, CEO of myServiceForce.com. "Savings go directly to the bottom line, giving owners what amounts to new revenue streams, without adding to existing cost structures."

For more information, visit www.myserviceforce.com.

Publication date: 10/30/2006

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