The Total Office Managerâ„¢ (TOM) software features accounting, payroll, scheduling, serialized inventory, use tax, dispatching, sales, marketing, reporting, and other programs. The caller ID feature allows the user to see who is calling so that the user can open the caller's file quickly. TOM can convert QuickBooksâ„¢ company files. It can import charts of accounts, items, customers, vendors, employees, and other information from other software programs. The flexible and user-configurable schedule board and work orders (call slips) can be used to schedule service agreement tune-ups. The software can track warranty periods on customer equipment, so before a service tech is dispatched the user can find out if the equipment in question is under warranty.