When the first recovery machines came on the market, getting them repaired was a time-consuming process. The machines had to be sent back to the manufacturer who, in turn, would get them back to the contractor, hopefully within six or eight weeks.
Replacing the machines wasn’t a good option because of the expense factor. New machines could cost several-thousand dollars, and contrac-
tors weren’t about to just toss an expensive machine because it didn’t work.