HOUSTON — Synergy Solution Group welcomed 60 members to its Service Operations Forum Jan. 26-28 at the Hotel Derek in Houston. The three-and-a-half-day session focused on the people, processes, and technologies Synergy members utilize within their organizations.
Guest speaker Michael Brandwein kicked off the meeting with his presentation on fast and effective skills for outstanding communication, collaboration, and management. “To be a successful leader who continually develops new and stronger skills in ourselves and others, we need to become experts at one thing,” said Brandwein. “We need to focus on skills instead of qualities.”