Contractors Earn Bonuses

American Home Shield to Award up to $20,000

MEMPHIS, Tenn. — American Home Shield, a provider of home protection plans, announced the winners of its third annual Contractor Quality Bonus program.

The honorees were chosen based on feedback from customers about service experience. The company will present $20,000 and $15,000 bonuses to the top two contractors in the following trade categories: heating and air conditioning, electrical, plumbing, garage door, pool and spa, and appliance.

“We rate contractor performance on more than a dozen metrics, including customer feedback,” said Mark Barry, president, American Home Shield, a subsidiary of The ServiceMaster Co. “Our contractors deliver quality service every day to thousands of homeowners across the country on our behalf, and we’re proud to recognize those who are providing a best-in-class experience.”

The top six 2012 Quality Bonus winners with the highest customer satisfaction include: Technician Today, A Brylyn Corp., Papillion, Neb. (appliance); Starr Electric Co. Inc., Greensboro, N.C. (electric); J.B. Mathews Co., Apopka, Fla. (garage door); Kane Heating & Air Conditioning, Killeen, Texas (HVAC); Jim Bennett’s Plumbing Inc., Tallahassee, Fla. (plumbing); and Watertight Pool & Spa, McKinney, Texas (pool and spa).

The contractors with the second highest customer scores include: Martin’s Appliance Repair, Cedar Hill, Tenn. (appliance); Jim Hubbard Electric, Deatsville, Ala. (electric); J & L Doors, Pleasantville, Ohio (garage door); Barnett Air Conditioning, Mansfield, Texas (HVAC); Premium One Plumbing, Glendale, Calif. (plumbing); and Expert Pools, Frisco, Texas (pool and spa). In addition, 146 contractors also earned quality bonuses ranging from $1,500 to $15,000.

Publication date: 4/29/2013 

Want more HVAC industry news and information? Join The NEWS on Facebook, Twitter, and LinkedIn today!

Did you enjoy this article? Click here to subscribe to The NEWS Magazine

You must login or register in order to post a comment.



Image Galleries

2014 SMACNA Annual Convention

Views from the 2014 SMACNA Annual Convention in San Antonio.


NEWSMakers: Chris Mathis

Chris Mathis, president of Mathis Consulting Co. and vice chair of ASHRAE’s residential ad hoc committee, talks about ASHRAE’s exploration into the residential market. Posted on Oct. 17.

More Podcasts


NEWS 10-20-14 cover

2014 October 20

Check out the weekly edition of The NEWS today!

Table Of Contents Subscribe


DOE has denied AHRI’s petition for reconsideration of walk-in standards. Is it getting harder to reach consensus on efficiency standards?
View Results Poll Archive


2015 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

More Products

Clear Seas Research


Clear Seas ResearchWith access to over one million professionals and more than 60 industry-specific publications, Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.


Magazine image
Register today for complete access to Get full access to the latest features, Extra Edition, and more.


facebook icontwitter iconyoutube iconLinkedIn i con