A recent survey conducted by eCaribou.com, Inc., has revealed that the use of the Internet by hvacr service companies for purchasing parts and equipment has initially been led by the nation’s larger businesses. Of the top 15% service companies, 60% are regularly transacting business online.
The company said that the barriers to purchasing on the Internet appear to be falling. Although the survey revealed that Internet access is the main reason hvacr contractors do not purchase online, the number of owners who have made their companies Internet-accessible has increased over 300% since 1997.