HVAC Value Pack Bundle (2 Books, 1 Audio CD + Consulting)
This HVAC Value Pack Bundle contains a handy reference book written for HVAC professionals and a fantastic customer service book. Also, included is a World Class Service Audio Program, which includes 30 minutes of telephone consulting with Steve Coscia.
“Steve’s 30-minute telephone consultation was so good we scheduled another one the next month. After our initial consultation, we noticed an immediate increase in positive comments about us from both customers and vendors. I am glad we found the time to take the tele-training. Steve’s training continues to help us in our efforts to deliver top notch customer service” Scott Robinson, President, Apple Heating and Cooling