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    <description>Air Conditioning, Heating and Refrigeration News is the weekly news magazine of the HVAC and refrigeration contractor</description>
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      <title>Wage and Hour Audits May Be Coming to Employers</title>
      <description>
        <![CDATA[FLSA wage and hour violations are among the most common employer errors in the workplace.]]>
      </description>
      <pubDate>Sun, 17 Oct 2021 11:00:00 -0400</pubDate>
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    <item>
      <title>How to Form a Results-Getting Relationship with a Marketing Agency</title>
      <description>
        <![CDATA[What will make or break a potential agency relationship is the questions that you ask and whether you can follow along with their proposed plan or strategy.]]>
      </description>
      <pubDate>Fri, 10 Sep 2021 07:00:00 -0400</pubDate>
      <link>https://www.achrnews.com/blogs/18-business-management-blog/post/145481-how-to-form-a-results-getting-relationship-with-a-marketing-agency</link>
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      <title>Paid Family and Medical Leave Are a Priority in Washington</title>
      <description>
        <![CDATA[The Families Plan version of paid leave takes several of the elements of the Family Act, which was proposed by House Democrats in 2019 but failed to reach a floor vote.]]>
      </description>
      <pubDate>Fri, 03 Sep 2021 07:00:00 -0400</pubDate>
      <link>https://www.achrnews.com/blogs/18-business-management-blog/post/145449-paid-family-and-medical-leave-are-a-priority-in-washington</link>
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      <title>Today’s HVAC Dispatchers Are Growing in Value and Importance</title>
      <description>
        <![CDATA[It’s time to update your thinking about how your dispatchers can help your business succeed.]]>
      </description>
      <pubDate>Fri, 20 Aug 2021 07:00:00 -0400</pubDate>
      <link>https://www.achrnews.com/blogs/18-business-management-blog/post/145386-todays-hvac-dispatchers-are-growing-in-value-and-importance</link>
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      <title>Managing  Employee Relations in Challenging Times</title>
      <description>
        <![CDATA[Employee relations should receive every bit as much of the focus that is directed at maintaining and growing a business.]]>
      </description>
      <pubDate>Thu, 12 Aug 2021 11:00:00 -0400</pubDate>
      <link>https://www.achrnews.com/blogs/18-business-management-blog/post/145353-managing-employee-relations-in-challenging-times</link>
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      <title>How to Give High School Students a Front-Row Seat to the Skilled Trades</title>
      <description>
        <![CDATA[As you continue to grow your business by recruiting talented employees, think about high school students who haven’t chosen a career yet.]]>
      </description>
      <pubDate>Fri, 30 Jul 2021 07:00:00 -0400</pubDate>
      <link>https://www.achrnews.com/blogs/18-business-management-blog/post/145298-how-to-give-high-school-students-a-front-row-seat-to-the-skilled-trades</link>
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      <title>Understanding the Current Worker Shortage in the Nation</title>
      <description>
        <![CDATA[The long-anticipated reopening of the economy has hit an unexpected roadblock: a serious lack of workers to fill the millions of available positions.]]>
      </description>
      <pubDate>Sat, 03 Jul 2021 11:00:00 -0400</pubDate>
      <link>https://www.achrnews.com/blogs/18-business-management-blog/post/145129-understanding-the-current-worker-shortage-in-the-nation</link>
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      <title>It’s Time for HVAC Contractors to Upgrade Their Expectations of Digital Advertising</title>
      <description>
        <![CDATA[Companies should raise the expectations they have with any agency who provides digital advertising services.]]>
      </description>
      <pubDate>Sun, 27 Jun 2021 11:00:00 -0400</pubDate>
      <link>https://www.achrnews.com/blogs/18-business-management-blog/post/145111-its-time-for-hvac-contractors-to-upgrade-their-expectations-of-digital-advertising</link>
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      <title>Should You Develop or Dismiss Problem Employees?</title>
      <description>
        <![CDATA[Employers have begun to more frequently struggle with the decision of whether to discharge a poor-performing employee or give the employee another chance.]]>
      </description>
      <pubDate>Sat, 19 Jun 2021 11:00:00 -0400</pubDate>
      <link>https://www.achrnews.com/blogs/18-business-management-blog/post/145072-should-you-develop-or-dismiss-problem-employees</link>
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      <title>Coaching the Importance of the Customer Experience in an HVAC Company</title>
      <description>
        <![CDATA[If your HVAC contracting business isn’t competing on customer experience it delivers, you're just competing on price.]]>
      </description>
      <pubDate>Sat, 12 Jun 2021 11:00:00 -0400</pubDate>
      <link>https://www.achrnews.com/blogs/18-business-management-blog/post/145043-coaching-the-importance-of-the-customer-experience-in-an-hvac-company</link>
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      <title>Why HVAC Contractors Should Write Official Job Descriptions For Their Employees</title>
      <description>
        <![CDATA[Choosing not to develop job descriptions fails to recognize how critical they can be to numerous operational and legal workplace issues.]]>
      </description>
      <pubDate>Sun, 09 May 2021 11:00:00 -0400</pubDate>
      <link>https://www.achrnews.com/blogs/18-business-management-blog/post/144875-why-hvac-contractors-should-write-official-job-descriptions-for-their-employees</link>
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    <item>
      <title>HVAC Content Strategy and PR Prep for More Free Time</title>
      <description>
        <![CDATA[Now is the time to plan ahead. After all, marketing and PR doesn’t stop just because the sun is calling.]]>
      </description>
      <pubDate>Thu, 29 Apr 2021 07:00:00 -0400</pubDate>
      <link>https://www.achrnews.com/blogs/18-business-management-blog/post/144821-hvac-content-strategy-and-pr-prep-for-more-free-time</link>
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    <item>
      <title>Understanding What Wage and Payment Laws Mean for Business Owners</title>
      <description>
        <![CDATA[By adopting proactive policies and monitoring for potential off-the-clock work, the risk of facing pay-related lawsuits can be reduced.]]>
      </description>
      <pubDate>Fri, 23 Apr 2021 00:11:00 -0400</pubDate>
      <link>https://www.achrnews.com/blogs/18-business-management-blog/post/144793-understanding-what-wage-and-payment-laws-mean-for-business-owners</link>
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      <title>The Pandemic and Worker Mental Illness</title>
      <description>
        <![CDATA[Employers must show empathy and make available professional support and resources for employees suffering from mental health issues.]]>
      </description>
      <pubDate>Sat, 27 Mar 2021 11:00:00 -0400</pubDate>
      <link>https://www.achrnews.com/blogs/18-business-management-blog/post/144672-the-pandemic-and-worker-mental-illness</link>
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    <item>
      <title>HVAC Tradeshow Public Relations – Secrets for Success</title>
      <description>
        <![CDATA[There are many things you can do at any trade show or event to be more successful — without spending a fortune.]]>
      </description>
      <pubDate>Sat, 20 Mar 2021 11:00:00 -0400</pubDate>
      <link>https://www.achrnews.com/blogs/18-business-management-blog/post/144642-hvac-tradeshow-public-relations-secrets-for-success</link>
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    <item>
      <title>It’s Spring Cleanup Time for Your HVAC Website and Public Relations</title>
      <description>
        <![CDATA[Could your HVAC company use some spring cleaning, too?]]>
      </description>
      <pubDate>Sat, 06 Mar 2021 11:00:00 -0500</pubDate>
      <link>https://www.achrnews.com/blogs/18-business-management-blog/post/144571-its-spring-cleanup-time-for-your-hvac-website-and-public-relations</link>
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    <item>
      <title>How to Review Your Workplace Policies</title>
      <description>
        <![CDATA[The start of a new year is a traditional time for employers to review their workplace policies to ensure legal compliance.]]>
      </description>
      <pubDate>Thu, 18 Feb 2021 11:00:00 -0500</pubDate>
      <link>https://www.achrnews.com/blogs/18-business-management-blog/post/144491-how-to-review-your-workplace-policies</link>
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      <title>Unions are at a Crossroads Right Now</title>
      <description>
        <![CDATA[Unions’ continued relevance in today’s workplace is clearly at a crisis point. Their very existence is at stake.]]>
      </description>
      <pubDate>Thu, 28 Jan 2021 07:00:00 -0500</pubDate>
      <link>https://www.achrnews.com/blogs/18-business-management-blog/post/144376-unions-are-at-a-crossroads-right-now</link>
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      <title>HVAC Contractors Should Invest in Customer Service</title>
      <description>
        <![CDATA[How many contractors truly go above and beyond when it comes to customer service?]]>
      </description>
      <pubDate>Wed, 06 Jan 2021 07:00:00 -0500</pubDate>
      <link>https://www.achrnews.com/blogs/18-business-management-blog/post/144269-hvac-contractors-should-invest-in-customer-service</link>
      <guid>http://www.achrnews.com/blogs/18/post/144269</guid>
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      <title>The Workplace Under a Biden Administration</title>
      <description>
        <![CDATA[Organized labor has high hopes that a Democratic administration will mark the turning point in an ongoing decline in union membership.]]>
      </description>
      <pubDate>Wed, 23 Dec 2020 07:00:00 -0500</pubDate>
      <link>https://www.achrnews.com/blogs/18-business-management-blog/post/144224-the-workplace-under-a-biden-administration</link>
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      <title>What Are Your Plans for 2021 HVAC Communications Success?</title>
      <description>
        <![CDATA[There is one more thing you need to add to your list of responsibilities before the New Year: Create your communications plan for 2021.]]>
      </description>
      <pubDate>Sun, 06 Dec 2020 11:00:00 -0500</pubDate>
      <link>https://www.achrnews.com/blogs/18-business-management-blog/post/144153-what-are-your-plans-for-2021-hvac-communications-success</link>
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      <title>Pardon Me While I Take a Victory Lap for the HVAC Industry</title>
      <description>
        <![CDATA[HVAC contractors are entrepreneurs. All you need is a little faith in yourselves and you will blow out 2021. Trust me.]]>
      </description>
      <pubDate>Fri, 04 Dec 2020 07:00:00 -0500</pubDate>
      <link>https://www.achrnews.com/blogs/18-business-management-blog/post/144147-pardon-me-while-i-take-a-victory-lap-for-the-hvac-industry</link>
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      <title>Why HVAC Contractors Should Train Techs in Soft Skills to Remain Successful</title>
      <description>
        <![CDATA[Hiring for technical skills alone can be harmful to your business.]]>
      </description>
      <pubDate>Tue, 10 Nov 2020 07:00:00 -0500</pubDate>
      <link>https://www.achrnews.com/blogs/18-business-management-blog/post/144046-why-hvac-contractors-should-train-techs-in-soft-skills-to-remain-successful</link>
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      <title>What to Expect With Paid Leave Laws</title>
      <description>
        <![CDATA[It is likely that more states will move in the direction of mandatory paid family and medical leave, with a handful already moving beyond.]]>
      </description>
      <pubDate>Wed, 04 Nov 2020 07:00:00 -0500</pubDate>
      <link>https://www.achrnews.com/blogs/18-business-management-blog/post/144017-what-to-expect-with-paid-leave-laws</link>
      <guid>http://www.achrnews.com/blogs/18/post/144017</guid>
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      <title>HVAC Contractors Should Take Time to Be Thankful</title>
      <description>
        <![CDATA[Perhaps a few words from you will help people feel a little better about themselves and the world they are living in.]]>
      </description>
      <pubDate>Tue, 13 Oct 2020 07:00:00 -0400</pubDate>
      <link>https://www.achrnews.com/blogs/18-business-management-blog/post/143921-hvac-contractors-should-take-time-to-be-thankful</link>
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      <title>Lawsuits and Workers Compensation in Coronavirus Times</title>
      <description>
        <![CDATA[Continued vigilance is a small price to pay to keep our employees safe and our businesses operating.]]>
      </description>
      <pubDate>Wed, 30 Sep 2020 07:00:00 -0400</pubDate>
      <link>https://www.achrnews.com/blogs/18-business-management-blog/post/143849-lawsuits-and-workers-compensation-in-coronavirus-times</link>
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      <title>When Dealing With Refrigerants, Change Sucks but Evolution is Harder</title>
      <description>
        <![CDATA[Who is to say where this industry ends up regarding new refrigerant technologies? This is an evolving situation.]]>
      </description>
      <pubDate>Sun, 27 Sep 2020 11:00:00 -0400</pubDate>
      <link>https://www.achrnews.com/blogs/18-business-management-blog/post/143836-when-dealing-with-refrigerants-change-sucks-but-evolution-is-harder</link>
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      <title>Tips for Comforting an Unsettled Workforce</title>
      <description>
        <![CDATA[Employees experience an understandable anxiety created by being in unavoidable proximity to others for hours each workday.]]>
      </description>
      <pubDate>Sun, 13 Sep 2020 11:00:00 -0400</pubDate>
      <link>https://www.achrnews.com/blogs/18-business-management-blog/post/143774-tips-for-comforting-an-unsettled-workforce</link>
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      <title>Making Dispatch a Part of Your HVAC Customer Service Experience</title>
      <description>
        <![CDATA[Customer service reps field questions from customers and make sure they feel happy with their decision to use our companies.]]>
      </description>
      <pubDate>Sat, 12 Sep 2020 11:00:00 -0400</pubDate>
      <link>https://www.achrnews.com/blogs/18-business-management-blog/post/143773-making-dispatch-a-part-of-your-hvac-customer-service-experience</link>
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      <title>Understanding Age and Other Post-Pandemic Discrimination Claims</title>
      <description>
        <![CDATA[The widespread unemployment could lead to a sharp rise in claims of employment discrimination in the near future.]]>
      </description>
      <pubDate>Mon, 17 Aug 2020 11:00:00 -0400</pubDate>
      <link>https://www.achrnews.com/blogs/18-business-management-blog/post/143618-understanding-age-and-other-post-pandemic-discrimination-claims</link>
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