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Home » Blogs » Editor's Blog

Editor's Blog
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The editors of The NEWS have something to say... and we want to hear back from you! Here's our take on the news of the day. What's yours?

Recent Comments

Positive Reviews are worth their weight in SOLD

Water, Water, Water

If we analyze last 10 years, then we...

I'm glad you liked the tips in "Celebrate...

Owner

I Think... I am seeing GREEN!

John Conrad
October 24, 2007
Everywhere I travel these days I see green. At the HARDI convention, there were seminars on the Energy Star “whole-house” program and a new LEEDS Certification program for residential new construction.
Read More

Skaer Tactics: What Customer Service Really Should Be

Mark Skaer
October 23, 2007
I have to take time out to bring a little slice from the last International Service Leadership (ISL) Owner’s Conference, held in St. Louis Oct. 11-13.
Read More

Skaer Tactics: ISL's Milt is the Baum

Mark Skaer
October 18, 2007
The president of International Service Leadership (ISL) can certainly entertain contractor members. He proved that at the association’s owners’ conference held this past week (Oct. 10-12) in St. Louis. The affable leader had them, as the cliché goes, laughing in the aisles.
Read More

Murphy's Law: A Few Good Salesmen

Mike Murphy
Mike Murphy
October 18, 2007
This came from some anonymous source, but it’s just too good to pass up the parody of Jack Nicholson and Tom Cruise in “A Few Good Men.”
Read More

Taking Care of Business: Can I Get A Video Game in My Office?

John R. Hall
October 17, 2007
I think that U.S. businesses are trying to spoil their employees. How else would you explain traveling masseuses, paintball games, karaoke contests, flextime work schedules, and tailgate parties?
Read More

Skaer Tactics: OK, Green Is Now Officially ‘In'

Mark Skaer
October 12, 2007
The green movement is officially going full throttle. I say that because a story concerning a “green” home graced page 1 of a recent edition of the Belleville (Ill.) News-Democrat, the local conservative community newspaper.
Read More

Murphy's Law: First Mattresses, Now Air Conditioners?

Mike Murphy
Mike Murphy
October 10, 2007
A spate of energy legislation this past summer has resulted in U.S. House and Senate versions that will likely be negotiated into one regional mess. The crux of the matter for the HVAC industry is regional efficiency standards.
Read More

Skaer Tactics: Call It What You Will, but It's the Best Way to Go

Mark Skaer
October 9, 2007
If an HVACR contractor is to truly provide solid comfort and energy savings for a homeowner or building owner, the contractor has to do more than just install or repair the air conditioning system and/or furnace system.
Read More

I Think... Contractors are Computer Geeks!

John Conrad
October 5, 2007
Too many people think that contractors have not embraced the Internet. Let me beg to differ with you. The NEWS recently completed a research study on Internet usage and you might be shocked by the results.
Read More

Taking Care of Business: Is There a Forest Through All of Those Trees?

John R. Hall
October 4, 2007
It seems that in today’s tough economic climate (and here in Michigan it is tough), a lot of business owners choose to survive rather than thrive. Hey, I think I just coined a phrase.
Read More
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