"I learned HVAC literally over the phone," said Leech, the 29-year-old owner. "I was calling everyone and asking about the business. I have found out that there are always things to learn about the HVAC business."
One thing that Leech has learned from the beginning of his company, which was started in 1997 and incorporated in 2002, is that employees need to learn and need to be paid competitively. "In my past HVAC experiences, I had received no structured pay raises or incentives for continued learning," he said.