The intensive two-day schedule included concurrent workshops in technical, marketing, and legal tracks. In addition, this year's program featured a special design/build track for the first time.
Some of the varied training topics included: insurance protection from mold, R-410A refrigerant readiness, service agreements, employee protection program, vehicle fleet management, controls, and the new Air-Conditioning and Refrigeration Institute (ARI) Certificate of ARI-Certified Performance program.