Every time a servicing dealer rings a customer’s door bell, the company’s reputation — and the products it represents — hang in the balance. It all depends on how well the customer is satisfied when the service truck pulls off the job.
Several factors affect customer satisfaction, including the performance of a heating and air conditioning system. Today, the hvacr industry makes the most energy-efficient systems ever. Manufacturers engineer equipment as complete systems, with matched components that reduce operating costs and ultimately save consumers money.