LAS VEGAS - At perhaps the most important meeting in the history of International Comfort Products (ICP), several hundred people gathered for a distributor meeting in early November 2005. The purpose of the meeting was to bring principals from the North American distribution companies, representing all five ICP brands, to unveil a complete new product line of split, package, furnace, and indoor air quality (IAQ) equipment.
The event began with an outdoor reception at the Green Valley Ranch Resort and Spa, with a view of the Las Vegas Strip. After ICP President Herman Kling teased the audience with information about the coming attractions, the distributors spent the next full day in breakout sessions with their respective brands: Arcoaire®, Comfortmaker®, Heil®, KeepRite®, and Tempstar®. Each session highlighted 97 new model series, a complete line of newly developed launch materials, stronger warranty programs, and additional advantages in customer service programs.