He is the brightest person you've ever met. She's always there on time. He can repair anything without breaking a sweat. They've never missed a moment of work and don't ever seem to have a bad day. And your customers love them! You ask yourself, "Who are these people? And how can I get them to work for me?"
These people are our dream employees and, at one point, they did work for you. But somehow they didn't last. The dream ended and you were left with employees who became your biggest nightmare. So what happened and where did the good ones go?