Some of the most important relationships contractors can have are with their distributors. Good distributors can help contractors grow their businesses, look good for their customers, and become more financially successful. Poor distributors can do just the opposite by creating numerous obstacles that the contractor has to negotiate in order to successfully meet installation promises.
Both sides often grumble about the other: Contractors complain about high prices and late deliveries, while distributors moan about contractors who want the lowest price but don't pay their bills on time. It's often a love-hate relationship, but like a good marriage, a successful contractor-distributor relationship is built over time and needs constant work and attention so that both parties are happy.