I recently phoned a local Barnes & Noble bookstore and asked the man who answered to reserve a book for me titled, "What Women Really Want." There was a brief pause and he responded with a nervous laugh, "I'm guessing that's a really thick book." I laughed and he did too, sounding rather relieved I might add. I considered telling him I also had a dog-eared copy of "What Could He Be Thinking?" but I didn't, since many men would just as soon women skip the small talk.
Have you noticed that women have a story to tell you? I've been asking that question for 13 years to audiences throughout North America and some men's eyes literally roll back in their heads.