Michael Duty, president and chief executive officer of Invisible Service Technicians LLC (www.istmonitor.com), was not complaining about the constant flow of traffic at his booth on the floor of the Orange County Convention Center. Not at all. The more, the merrier. "It's been unbelievable," said Duty. "I couldn't be more pleased."
Passers-by came to view the Invisible Service Technician (IST) monitor, a new remote monitoring and diagnostic device for light commercial and residential heating, cooling, and refrigeration systems. The new product earned Duty and IST the innovation award in the building automation category.