LEWIS CENTER, Ohio - Jeff Cullins is no stranger to hard work. His first several years in the heating and cooling business were marked with good revenues and solid profits. The owner of One Hour Heating & Air Conditioning® in the Columbus, Ohio, area seemed to have a business model that was working.
Cullins' company was profitable every year except one, but that one year threatened to put an end to the business. In 2003, Cullins lost $180,000. However, after making major changes to his business model, he expects to turn a 5-percent profit in 2004.