This is the second of a four-part series on selling commercial service agreements. This series is designed as a complete A-Z on how to sell and organize for commercial service agreements. This article covers equipment and system surveying and data gathering.
The technical information you gather becomes the basis to determine a unique set of services for which you must estimate costs to deliver them. The costs themselves depend on the equipment size, usage, accessibility, special services, whether you are covering any repair or replacement of component parts, hours of operation, equipment age, and warranty status.