FALLS CHURCH, Va. — The Plumbing-Heating-Cooling Contractors — National Association (PHCC) held its Leadership Conference on March 21-22 in McLean, Va. PHCC said that members and chapter executives were encouraged to be open to changing their leadership styles and ways of thinking to be successful.
Various strategies for effective leadership were presented by conference speakers, including keynote speaker Clint Swindall. Swindall recommended that PHCC members use a mixture of leadership styles and communicate effectively with employees. He also advised members to consider the generational type and work style of employees and adapt what is said in order to make an impact on each person.