O'Connor said his replacement sales in 2002 were down 4 percent from the previous year. Sales in 2003 were even worse - down 5.7 percent from 2002. "I'm not a numbers person, but I could tell that things were tightening up," he said.
O'Connor said that at first he was reticent to ask for help, but finally he decided to tap into the resources of his contractor group. "If you are struggling, you can find incredible leadership with the people here," he said, referring to AirTime 500.