WASHINGTON - A seminar titled "Raising the Bar of Technician Competence" brought some familiar faces and names to the podium at the International Congress of Refrigeration (ICR): Rex Boynton and Pat Murphy of the North American Technician Excellence (NATE); Skip Snyder, a Philadelphia-area contractor and NATE chairman; and Herman Kling, Carrier vice president for sales and NATE vice chairman.
The turnout was small but certainly international.