The Internet has not only made it easier for service technicians to access a wealth of information, it has also driven the development of wireless technology in mobile field applications. One such product - the Vettro Service Contractor - enables field technicians to "manage the entire job process from the field, with minimal support from the central office," according to the company.
"Vettro Service Contractor is a mobile application that transforms Javaâ„¢-technology-enabled cell phones into enterprise-connected computers, enabling dynamic dispatch of field personnel, real-time interaction with enterprise applications, and job status updates directly from a phone or handheld," said Matt Spencer of New York City-based Vettro.