The changes that have come with modern computer technology have been dramatic, and the software tools designed to make the jobs of office employees and system designers easier continue to evolve. As more companies and employees become increasingly comfortable with computer technology, the demand for more sophisticated software is expected to increase. The hardest part of the process may consist in keeping up with the industry’s newest offerings.
“We see a trend in this industry to move toward a more complete package of software that is totally integrated, eliminating the need for multiple software packages,” said Clay Ingram, director of marketing for SouthWare Innovations Inc., Auburn, Ala. (www.southware.com). “This is much more efficient for HVACR companies, resulting in better service and increased customer satisfaction.”