One method of locking in the customer is getting a long-term commitment to service and replace heating and cooling equipment, including add-ons. Long-term commitments come in the form of extended service agreements and extended equipment warranties.
Now is a great time for contractors to get into extended warranties, according to one industry expert. John Castronovo, president and co-founder of Equiguard Inc., Willowbrook, Ill., listed some good reasons.