The Plumbing-Heating-Cooling Contractors (PHCC) of Georgia began offering classes titled “Basic Spanish for the Plumbing Professional.” The eight-hour course is designed to help students develop effective and “real-life” communication skills in Latin American, South American, and Mexican dialectal Spanish. Students explore how to speak, understand, and use Spanish, with additional emphasis on listening comprehension.
Is a program like this one necessary for HVACR contractors, especially in regions that are home to a large segment of the population that speaks another language? Will this be a viable way for contractors to increase market share? The News put the following questions to its Contractor Consultants: