MINNEAPOLIS, MN — Honeywell Automation & Control Solutions recently provided its technicians with handheld computers that automate dispatching and record-keeping. The manufacturer says that it is the first national systems service organization to implement field automation technology.
Honeywell’s Field Automation Service Technology (FAST) initiative equips 1,400 North American building systems service technicians with handheld units. The units communicate with other Honeywell entities using radio frequency and satellite communications.