One of the biggest problems contractors deal with is the dreaded callback. The installation is finished, the customer is satisfied, but then something goes wrong with the new system and you need to return to figure out the problem. Not only does this waste time, it wastes manpower and money. While you are fixing yesterday’s mistakes, today’s sales leads are passing you by.
To alleviate all of this frustration and to help ensure the satisfaction of consumers, contractors and manufacturers are learning to work together from the beginning of a new construction project until the end.