BOCA RATON, FL — Listening to Ted Garrison is painful. Garrison, the owner of Garrison Associates, a consulting firm based in Ormond, FL, is painfully blunt, painfully honest, and … well … is not afraid to speak the painful truth. He is a “tell-it-like-it-is” professional.
Garrison certainly did not mess around in his information-overload presentation at the recent convention of the Sheet Metal and Air Conditioning Contractors’ National Association (SMACNA), held here. Straight out of the gate, he walked around the crowded convention room and asked his initial point-blank question of the morning: “If things were working the way you wanted and you weren’t having trouble keeping people, you wouldn’t be here, would you?”