The Internet has become a valuable resource in our industry. Many manufacturers, associations, and start-up Internet sites provide a wealth of information that could benefit both a service tech and the contracting company. Although a good portion of the information is sales related, there is an appreciable amount of technical information as well.
Technicians can obtain specifications on equipment and major system components, as well as instruction manuals and service information for a particular system component. They can purchase equipment, parts, textbooks, reference material, and software online. Technicians can also research where to buy specific equipment and replacement parts.