But now you must speak to a machine that doesn't care about you or the person for whom it is taking messages. The machine is merciless, unbiased, and highly efficient. It will capture in great detail every nuance of your voice if you struggle through a cryptic, unintelligible, or rushed message.
Voice mail gets a bad rap. It's true that speaking with a person is the optimal interaction, however from time to time we all must use voice mail. Like it or not, voice mail is here to stay. I believe that most complaints about voice mail are primarily a manifestation of a systemic problem. The trouble is one of cause and effect, i.e., Garbage In Garbage Out (GIGO).