The problems come along when the product is mismatched to the customer. It could be a good match for the system, but unless the customer really understands how to use the stat, they may not get the benefits that you, the contractor, promised.
In addition to taking a little time to brief the homeowner on a thermostat’s operation, it’s important to know the variety of products from which to choose. This is a sampling of thermostats displayed at the AHR Expo here.