As a technician, we often forget that there are important, non-technical skills that need to be developed in order to succeed in the industry. These skills, called soft skills, help you to become a reliable employee and earn customers’ trust. Even if you’re the best of the best when it comes to servicing and maintaining hvac equipment, it is your attitude that can put you above the competition.
ATTENDANCE This may go without saying, but it is very important. Your presence in the workplace says that you want to work. This means showing up at work when you are scheduled, being on time, and giving proper notice when you need time off.