What sets a gifted troubleshooter apart from the rest of the hvacr service techs? Many skills are required, but the most important are the ability to gather all the system information needed using the proper instruments — this includes knowing how much information is needed and what types of instruments to use — then applying this system knowledge to the problem at hand.
An ace troubleshooter, therefore, must have certain organizational skills and the ability to critically analyze the situation. These two skills support and enhance each other.