The Internet — the wide expanse that surrounds us, charged with millions of invisible messages and images — is still a mystery to many of us. At least we treat it like a mystery. Despite its potential to profoundly affect the way hvacr contractors do business, most still choose to do business the “old-fashioned way.”
For example, when The News polled 528 readers last year about their Internet usage, only 188 res-ponded that they purchased parts from manufacturers over the Net. Of that total, 93% said they purchased less than 10% of their parts through Internet e-commerce.