The September 11 terrorist attacks in New York City and Washington, DC, are being felt in the hvacr community.
Norma Khan, manager of member services for Plumbing-Heating-Cooling Contractors - National Association (PHCC), was found to be among those who lost their lives on the four commercial jets crashed by terrorists. Ms. Khan, 45, was a confirmed passenger on American Airlines Flight 77. She was traveling to the convention via Los Angeles.