BALTIMORE, MD — Whether it’s an evolution or a revolution, one thing seems certain: the Internet and e-commerce are changing the nature of business relationships. The supply chain in the hvacr trade was well represented by panel members who addressed attendees of The News/ ACCA e-Contracting Summit on the changing business landscape.
Contractors reacted to the question about their relationships with manufacturers and how the Internet has changed the dynamics of customer-to-contractor-to-distributor-to-manufacturer relationships.