DALLAS, TX — The Texas Warranty Association (TWA) reported that service calls from residential service contracts have more than doubled in the past five years. According to TWA data, Texas homeowners made 548,324 service calls in 1999 compared to 253,553 in 1995.
The amount of money paid out in claims in Texas during 1999 also rose dramatically, according to the TWA. Approx-imately $62 million was saved by Texas consumers on repairs and replacement last year, well over three times what was paid out in claims during 1995.